21 February 2011
JRC receives Samsung-Q Mark Gold award
Samsung Heavy Industries (SHI), a world-leading shipbuilding company from Korea, has awarded Japan Radio Company (JRC), one of the world's longest established companies in the field of marine electronics, the prestigious Samsung-Q Mark Gold award. This award is presented to the company selected from hundreds of manufacturers worldwide with the best quality performance. In 2011 JRC was chosen as a manufacturer of radio & navigation equipment of the highest quality.
In 2002 SHI started this program to achieve the highest rate of customer satisfaction. Since the start of the program, JRC has received consecutively in 2002, 2005 and 2008 the Samsung-Q Mark Silver award and this year received the highest Samsung-Q Mark Gold award. SHI is focused on providing vessels with zero-defects and JRC quality assurance, materials control, after-sales service and production management is proven world class. We will continue providing products with the utmost performance and services.
Mr. J.W. Nam, Vice President of SHI commented "As the result of your company's prominent system for high quality management, JRC is awarded Q-Mark Gold and we would like to express profound gratitude to your company for supplying high quality equipments to SHI".
Mr. Kazuaki Uchino, Vice Executive of Marine Electronics Division, commented "We are honored to receive this prominent award. It is a great recognition for our policy to achieve the highest rate of customer satisfaction".
About Samsung-Q MarkAt SHI, the focus is on providing vessels with zero-defects and a high customer satisfaction rate. It is essential to cooperate with the best partners in the industry, providing high-quality materials and marine equipment in order to achieve maximum performance. In dealing with this aspect, SHI has designed and introduced the Samsung-Q Mark to sub-contractors, in order to further enhance quality systems.
An evaluation of sub-contractor quality systems is held annually to find companies with superior quality for the Samsung-Q Mark certificate. Sub-contractors that have achieved good quality performance and have met all the requirements according to SHI quality standards can be awarded the certificate, which is valid for three years.
For further information: please contact
Japan Radio Co.,Ltd.
Marine Electronics Business Department (Japan)